Devfied (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data. This policy explains how we handle information when you visit our website, contact us, or use our software development and related services.
1. Who we are
Devfied is an IT and software development company founded in 2017, providing custom web, mobile, cloud, AI, blockchain, and design services. For the purposes of UK data protection law, Devfied is the data controller responsible for your personal data.
If you have questions, contact us at info@devfied.co.uk or +44 7782 799527. Our registered office address is 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT.
2. Information we collect
We may collect and process the following categories of personal data:
- Identity and contact data: name, email address, phone number, company name, and job title when you submit forms or correspond with us.
- Technical data: IP address, browser type, device information, pages visited, and referral source collected via cookies and similar technologies.
- Communications: messages you send through our contact form, email, or phone, including project requirements and support requests.
- Marketing preferences: whether you have opted in to receive updates about our services and events.
3. How we use your information
We use personal data to deliver quality advanced solutions and to operate our business effectively and securely, consistent with our commitment to innovation and client success. Specifically, we may use your data to:
- Respond to enquiries and provide proposals, estimates, or support.
- Perform contracts and deliver software development, design, and consulting services.
- Improve our website, services, and client experience.
- Send relevant updates where you have consented or where we have a legitimate interest.
- Comply with legal obligations and protect our rights.
4. Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on one or more of the following legal bases:
- Consent: where you have given clear permission, for example for marketing communications.
- Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering a contract.
- Legitimate interests: to operate and improve our business, provided your rights do not override those interests.
- Legal obligation: where we must comply with applicable law.
6. International transfers
We work with clients locally and worldwide. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or adequacy regulations, so your data receives a comparable level of protection.
7. Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 24 months unless a business relationship continues; contract and project records may be kept longer where required.
8. Your rights
Under UK data protection law, you have rights including:
- Access: request a copy of the personal data we hold about you.
- Rectification: ask us to correct inaccurate or incomplete data.
- Erasure: request deletion in certain circumstances.
- Restriction: ask us to limit processing in certain cases.
- Objection: object to processing based on legitimate interests or for direct marketing.
- Data portability: receive your data in a structured, machine-readable format where applicable.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.
10. Security
We aim to help you achieve your goals through innovation, effectiveness, and security. We implement appropriate technical and organisational measures: including access controls, encryption where appropriate, and staff training: to protect personal data against unauthorised access, alteration, disclosure, or destruction.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. We encourage you to review this policy periodically.